01Responsive attendance
Standard call-out
£120+ VAT
Our standard call-out rate for attendance and the initial assessment of your plumbing or heating issue.
- Professional attendance
- Initial fault assessment
- Clear advice on the next step
Straightforward guide prices
Clear pricing.
No surprises.
Our guide rates make it easier to understand the likely cost before we attend. For larger or more involved work, we provide a clear quotation based on the scope of your project.
Professional servicePlumbing, heating and renewable work completed properly
Our guide rates
Simple rates for
professional work.
Prices shown are guide labour rates and exclude VAT. Materials, specialist access and any additional works are charged separately where required and agreed before proceeding.
02Planned labour
Full-day rate
£400+ VAT
A full day of skilled plumbing and heating labour for planned works with an agreed scope.
- Planned installation work
- Professional labour
- Agreed work completed efficiently
03Projects & packages
Larger works
Quoted
individually.
individually.
Bathrooms, loft conversions, heating alterations and developer packages are priced from the drawings or an agreed scope of works.
- Clear written quotation
- Scope tailored to your project
- Labour and materials identified
Good to know
What affects
the final price?
Every property and project is different. We keep our pricing open and explain any additional costs before carrying out work outside the agreed scope.
Materials and parts
Parts and materials are additional unless they are included within a written quotation.
Time and complexity
Further investigation, additional labour or specialist work may affect the final price.
Access and location
Difficult access, parking, congestion charges or travel outside our usual service area may be chargeable.
Agreed before proceeding
Where the scope changes, we explain the options and obtain approval before additional work continues.
How it works
From enquiry to
clear quotation.
- 01
Send the details
Tell us what you need, where the property is and include photos where useful.
- 02
We review the work
We confirm whether a call-out, site visit or written scope is the right next step.
- 03
Approve the price
You receive clear costs or a quotation before planned work goes ahead.
Pricing conditions
Clear from the
very beginning.
These conditions explain how our guide rates are applied. Any project-specific terms will be confirmed within your quotation or invoice.
Guide prices
Rates shown on this page are guides rather than fixed quotations. The final cost depends on the work required, access, location and time on site.
VAT
All prices shown exclude VAT. VAT is added at the applicable rate on our quotation or invoice.
Call-out scope
The standard call-out covers attendance and the initial assessment. Parts, materials, repairs and additional labour are charged separately where required.
Materials and specialist items
Materials, replacement parts, hire equipment and specialist services are additional unless expressly included within a written quotation.
Access and travel costs
Parking, congestion charges, difficult access and travel outside our normal service area may be added where applicable.
Additional work
If the scope changes or further faults are found, we will explain the options and seek approval before carrying out additional chargeable work.
Payment
Small works are payable on completion. Larger quoted projects require a 25% deposit, with any staged payments confirmed in writing.
Emergency and out-of-hours work
Emergency and out-of-hours attendance may be priced separately from our standard guide rates. The applicable call-out charge will be confirmed before attendance.
Payment agreement & terms
Fair terms.
Clear expectations.
Larger quoted projects25%
deposit required to secure the booking and begin project preparation.
Accepting the work
Written approval of our quotation or booking confirmation confirms acceptance of the stated scope, price and project-specific payment terms.
Small works and call-outs
Call-outs, repairs and other small works are payable in full on completion unless alternative terms have been agreed in writing beforehand.
Project deposits
A 25% deposit is required for larger quoted projects. The booking is secured once the deposit has been received in cleared funds.
Staged payments
Larger projects may be split into staged payments linked to agreed milestones. The amounts and due points will be clearly stated in the quotation.
Materials and ordering
Where materials or specialist items must be ordered in advance, the quotation will explain whether these are covered by the deposit or require a separate advance payment.
Changes and additional work
Variations, further faults or work outside the agreed scope will be explained and, where practical, approved before being added to the final account.
Invoices and VAT
Invoices will show the agreed charges and applicable VAT. Payment should be made using the details and reference shown on the invoice.
Overdue accounts
Where payment becomes overdue, further work, material orders or future bookings may be paused until the outstanding account has been brought up to date.
Questions or disputes
Please raise any invoice query promptly so it can be reviewed. Any undisputed part of the account remains payable in accordance with the agreed terms.
These are Heattech Contractors’ general payment terms. A written quotation may include additional project-specific conditions. Nothing in these terms affects a customer’s statutory rights.
Need a price for your job?
Tell us what you need.
Send us the location, a short description and any useful photos. We will advise the best next step.
Guide prices are subject to the scope, access and location. All prices shown exclude VAT.