Customer advice

What to check when choosing a plumbing contractor

The right contractor should make the work—and the communication around it—feel organised.

Ask for a clear scope

A written scope should explain what is included, any important exclusions and how changes will be handled.

Look at relevant work

Bathroom experience is useful for a bathroom project; larger conversions require evidence of organised risers, distribution and programme coordination.

Confirm communication and payment terms

Know who your contact is, when updates will be provided and when invoices or deposits become due.

Request the relevant documents

For your type of work, ask to see the applicable insurance, qualifications and certification before appointment.

Need advice on your project?

Send Heattech your location, a brief description and any useful photographs.

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